If you're experiencing a frozen or unresponsive iPhone 12 Pro Max touch screen, learn the quick and easy methods to power it off without using the screen. Restore control and reboot your device efficiently with our step-by-step guide.

In today’s digital world, our smartphones have become indispensable tools for communication, information, and entertainment. However, even the most reliable devices can occasionally encounter issues, such as a malfunctioning touch screen. If you find yourself in the predicament of your iPhone 12 Pro Max’s touch screen not responding, don’t panic! I think there are some effective strategies you can employ to power off your device.

In this blog article, I’ll share some practical methods to assist you in powering off your iPhone 12 Pro Max when the touch screen is unresponsive. These strategies are designed to be easy to follow, even for those with limited technical experience. I’ve personally encountered this issue with my own iPhone, and I understand the frustration it can cause. That’s why I’ve compiled these solutions based on my research and experience to help you resolve this problem efficiently.

As a writer with several years of experience in technology and troubleshooting, I’ve dedicated myself to providing clear and concise instructions that will empower you to navigate this situation with confidence. So, whether you’re a seasoned iPhone user or new to the Apple ecosystem, I’m confident that the methods outlined in this article will help you power off your iPhone 12 Pro Max even when the touch screen is not functioning.

How to Power Off iPhone 12 Pro Max When Touch Screen Not Working

When your iPhone 12 Pro Max’s touch screen becomes unresponsive, whether due to a malfunction, liquid damage, or a software glitch, it can be frustrating and inconvenient. However, there are several effective methods you can employ to power off your device even without a functioning touch screen.

I. Using the Physical Buttons

The iPhone 12 Pro Max features physical buttons that can be utilized to power it off. To do so:

  1. Locate the Side button and Volume Up button. These buttons are situated on the right-hand side of your device.
  2. Simultaneously press and hold both buttons. Maintain this position until the “Slide to Power Off” slider appears on the screen.
  3. Use an assistive device to swipe the slider. If you do not have an Apple Pencil or stylus, you can use a toothpick, paperclip, or similar object to gently push the slider to the right.

II. Using AssistiveTouch

AssistiveTouch is a built-in accessibility feature that allows you to control your iPhone using on-screen gestures and buttons. To power off your device using AssistiveTouch:

  1. Ensure AssistiveTouch is enabled. Navigate to Settings > Accessibility > AssistiveTouch and toggle the switch to the “On” position.
  2. Open the AssistiveTouch menu. Tap the AssistiveTouch icon that appears on your screen.
  3. Select “Device” and then “Lock Screen.” This will lock the screen, disabling the unresponsive touch screen.
  4. Repeat the steps outlined in I.A-C. Once the screen is locked, you can use the physical buttons to power off the device.

III. Using Siri (iPhone 12 Pro Max and later)

If your iPhone 12 Pro Max supports Siri, you can use voice commands to power it off. To do so:

  1. Say “Hey Siri.” This will activate Siri, Apple’s virtual assistant.
  2. Utter the command “Turn off my phone.” Siri will confirm your request.
  3. Say “Yes” to initiate the shutdown process. Siri will initiate the power-off procedure.

IV. Using a Computer (Mac or Windows)

If you have access to a computer, you can use iTunes or Finder to power off your iPhone 12 Pro Max. To do so:

  1. Connect your iPhone to the computer. Use a USB cable to establish a connection between your device and the computer.
  2. Open iTunes (Mac) or Finder (Windows). These applications will recognize your connected iPhone.
  3. Enter your iPhone passcode if prompted. This is necessary to establish a secure connection between the devices.
  4. Locate the device icon in the toolbar. Click on this icon to display the device management options.
  5. Click the “Restore” button. This will initiate a factory reset of your device, effectively powering it off.

V. Using a Forced Restart

A forced restart can be effective in resolving various issues, including an unresponsive touch screen. To perform a forced restart:

  1. Press and release the Volume Up button.
  2. Press and release the Volume Down button.
  3. Immediately press and hold the Side button.
  4. Continue holding the Side button until the Apple logo appears. This indicates that the forced restart has been successful.


  • If your touch screen is unresponsive due to liquid damage, do not apply any external pressure or attempt to power off the device yourself. Contact Apple Support for professional assistance.
  • If the problem persists after trying these methods, the issue may be hardware-related and require professional repair. Consider contacting Apple Support or an authorized Apple service provider.


Knowing how to power off your iPhone 12 Pro Max when the touch screen is not working is essential for resolving unexpected issues and conserving battery life. By utilizing physical buttons, AssistiveTouch, Siri, a computer, or a forced restart, you can safely shut down your device despite touch screen malfunction. If the issue persists or is caused by liquid damage, it’s recommended to contact Apple Support for professional assistance.

FAQs about how to power off iphone 12 pro max when touch screen not working

How do I turn off my iPhone 12 Pro Max if the touch screen is not working?

If the touch screen on your iPhone 12 Pro Max is not working, you can turn it off by using the physical buttons. To do this, press and hold the Volume Up button and the Side button at the same time. Keep holding both buttons until the power off slider appears on the screen. Drag the slider to the right to turn off your iPhone.

What if the Volume Up button is not working?

If the Volume Up button is not working, you can still turn off your iPhone 12 Pro Max by using the AssistiveTouch feature. To enable AssistiveTouch, go to Settings > Accessibility > Touch > AssistiveTouch. Tap the toggle switch next to AssistiveTouch to turn it on. Once AssistiveTouch is enabled, a small gray square will appear on the screen. Tap the gray square and then tap the Device button. Tap the Lock Screen button and then tap the Slide to Power Off button.

Can I use Siri to turn off my iPhone 12 Pro Max?

Yes, you can use Siri to turn off your iPhone 12 Pro Max. To do this, say “Hey Siri, turn off my iPhone.” Siri will then ask you to confirm that you want to turn off your iPhone. Say “Yes” to confirm and your iPhone will turn off.

What if none of these methods work?

If none of the above methods work, you can try connecting your iPhone 12 Pro Max to a computer and using iTunes to turn it off. To do this, connect your iPhone to your computer and open iTunes. Click on the iPhone icon in the top left corner of the iTunes window. Then, click on the Summary tab and click on the Restore iPhone button.

How can I prevent this from happening again?

There are a few things you can do to prevent the touch screen on your iPhone 12 Pro Max from becoming unresponsive. First, make sure that your iPhone is running the latest version of iOS. Apple regularly releases updates to iOS that fix bugs and improve performance. Second, avoid dropping your iPhone or exposing it to water or other liquids. Third, if you notice any cracks or damage to the touch screen, have it repaired as soon as possible.

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