Can't hear iPhone 12 phone calls? You're not alone! Learn why you may be missing out on conversations and how to fix this common issue so you can hear loud and clear again.

Have you ever been in a situation where you couldn’t hear your phone calls unless it was on speaker on your iPhone 12? It can be frustrating when you’re trying to have a conversation and you can’t hear the other person. In this blog post, I will share some strategies on how to fix this problem.

There are a few different reasons why you might not be able to hear your phone calls on your iPhone 12. One possibility is that the earpiece speaker is dirty or clogged. Another possibility is that the volume is turned down too low. Whatever the reason, there are a few things you can try to fix the problem.

Why Can’t I Hear My Phone Calls Unless It’s on Speaker iPhone 12?

Experiencing muffled or inaudible audio during phone calls on your iPhone 12 can be a frustrating problem. But fear not, as the issue often stems from common causes that can be easily resolved with a few troubleshooting steps.

I. Identifying the Possible Causes

A. Hardware Issues

  1. Damaged Earpiece Speaker: Dirt, debris, or physical damage to the earpiece speaker can obstruct sound transmission.
  2. Loose or Disconnected Audio Cable: Inspect the audio cable for any visible damage or loose connections that may interrupt signal flow.

B. Software Bugs

  1. Outdated iOS Version: Outdated iOS software can contain bugs that affect audio functionality.
  2. Corrupted Audio Settings: Improperly configured audio settings can lead to distorted or muted sound.

C. External Factors

  1. Headphones or Earphones Connected: Connected headphones or earphones can override the earpiece speaker.
  2. Bluetooth Devices Interfering: Bluetooth devices within range can interfere with the phone’s audio transmission.

II. Troubleshooting Steps

A. Check for Hardware Damage

  1. Clean the earpiece speaker gently with a soft brush or cotton swab.
  2. Examine the audio cable for any signs of damage or loose connections. Contact Apple Support if any damage is found.

B. Update iOS Software

  1. Navigate to Settings > General > Software Update.
  2. Download and install any available updates to ensure your phone runs on the latest iOS version.

C. Reset Audio Settings

  1. Access Settings > Sounds & Haptics.
  2. Select “Reset Audio Settings” and confirm the reset to restore default audio configurations.

D. Disconnect Bluetooth Devices

  1. Go to Settings > Bluetooth.
  2. Disable Bluetooth and reconnect only to necessary Bluetooth devices.

E. Remove Headphones/Earphones

  1. Unplug any connected headphones or earphones.
  2. Restart your phone to refresh the audio system.

F. Perform a Force Restart

  1. For iPhone 8 and later: Press and release Volume Up, Volume Down, then hold the Power button.
  2. For iPhone 7 and 7 Plus: Simultaneously hold both the Power and Volume Down buttons.
  3. Wait until the Apple logo appears to indicate a successful restart.

G. Contact Apple Support

  1. If the issue persists despite these troubleshooting steps, contact Apple Support through their website, phone, or local Apple Store for further assistance.

Conclusion

If you’re experiencing issues hearing phone calls on your iPhone 12 unless it’s on speaker, identifying the underlying cause is crucial. Common culprits include hardware issues (e.g., damaged earpiece speaker), software bugs, or external factors (e.g., connected headphones). Implement the troubleshooting steps outlined above, including checking for hardware damage, updating iOS, resetting audio settings, and disconnecting Bluetooth devices. If the issue persists, consider contacting Apple Support for expert assistance. Remember, addressing this issue promptly will ensure optimal phone call functionality on your iPhone 12.

FAQs about why can’t i hear my phone calls unless it’s on speaker iPhone 12

Why can’t I hear my phone calls on my iPhone 12 unless it’s on speaker?

There are a few possible reasons why you might not be able to hear your phone calls on your iPhone 12 unless it’s on speaker. One possibility is that the earpiece speaker is clogged with dirt or debris. Another possibility is that the audio settings on your phone are not set correctly. Finally, it’s also possible that there is a hardware problem with your phone.

How can I clean the earpiece speaker on my iPhone 12?

To clean the earpiece speaker on your iPhone 12, you can use a soft-bristled brush or a cotton swab. Gently brush or wipe away any dirt or debris from the speaker grille.

How can I check the audio settings on my iPhone 12?

To check the audio settings on your iPhone 12, go to Settings > Sounds & Haptics. Make sure that the ringer and alerts volume is turned up. You can also try using the volume buttons on the side of your phone to adjust the volume during a call.

How can I tell if there is a hardware problem with my iPhone 12?

If you have tried cleaning the earpiece speaker and checking the audio settings on your iPhone 12 and you still can’t hear your phone calls, it’s possible that there is a hardware problem with your phone. You can try restarting your phone or resetting it to factory settings. If that doesn’t work, you may need to take your phone to an Apple Store or authorized repair center for further diagnosis.

What should I do if I can’t hear my phone calls on my iPhone 12 unless it’s on speaker?

If you can’t hear your phone calls on your iPhone 12 unless it’s on speaker, you can try the following:

  • Clean the earpiece speaker.
  • Check the audio settings on your phone.
  • Restart your phone.
  • Reset your phone to factory settings.
  • Take your phone to an Apple Store or authorized repair center for further diagnosis.

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