Uncover the reasons why your iPhone 12 keeps mysteriously powering off. Explore potential causes and expert solutions to restore seamless functionality.

Why does my iPhone 12 keep turning off?” Frustrating, isn’t it? Well, you are not alone in this situation. It is a common issue that iPhone 12 users face. There are several reasons why your iPhone 12 might be turning off unexpectedly.

I have been writing for a few years now, and I have come across many articles on this topic. In this blog post, I will share some strategies that can help you fix this issue. I will explain the possible causes of the problem and provide step-by-step instructions on how to resolve it.

Before you start troubleshooting, I recommend that you back up your iPhone data. This will ensure that you don’t lose any important information if something goes wrong.

Why Does My iPhone 12 Keep Turning Off? [SOLVED]

Section 1: Identify Common Causes and Solutions

Experiencing unexpected shutdowns on your iPhone 12 can be frustrating. Let’s delve into the common causes and explore practical solutions to address this issue.

Battery Issues

  • Check Battery Health: Navigate to Settings > Battery > Battery Health to assess the battery’s performance. A battery below 80% capacity may require replacement.
  • Replace the Battery: If the battery health is significantly diminished, replacing it with a genuine Apple battery by an authorized technician is advisable.
  • Ensure Proper Charging: Always use Apple-certified chargers and cables to prevent potential electrical issues that could harm the battery.

Software Glitches

  • Update iOS: Install the latest iOS software updates (Settings > General > Software Update) to patch any bugs or software imperfections.
  • Force Restart: Press and release Volume Up, then Volume Down, followed by holding the Power button until the Apple logo appears.
  • Reset All Settings: Consider resetting all settings (Settings > General > Reset > Reset All Settings). This action will not erase any personal data but will restore the iPhone’s settings to their default values.

Hardware Faults

  • Inspect for Physical Damage: Check for any visible dents, cracks, or other signs of physical damage to the iPhone that may affect its functionality.
  • Examine the Charging Port: Ensure that the charging port is clear of debris or corrosion. A damaged or clogged charging port can hinder proper charging.
  • Contact Apple Support: If you suspect hardware issues, reach out to Apple Support for professional assistance, repair, or replacement options.

Section 2: Advanced Troubleshooting

If the above steps fail to resolve the problem, consider these advanced troubleshooting methods to pinpoint the underlying cause.

Run Diagnostics

  • Open the Dialer App: Launch the Phone app and dial *#3001#12345#* to access the Field Test Mode.
  • Tap Call: Select the “Call” option.
  • Check Call Fallback Mode: Navigate to Phone 2G/3G/4G > Address Book. If “Call Fallback Mode” is enabled, disable it.

Check Third-Party Apps

  • Identify Recently Installed Apps: Recall any apps you installed shortly before experiencing the shutdown issue.
  • Remove Problematic Apps: Uninstall any apps that you suspect may interfere with the iPhone’s functionality.
  • Check for App Updates: Ensure that all installed apps are up-to-date. Outdated apps can sometimes introduce bugs that can lead to unexpected behaviors.

Consider Background App Activity

  • Check Background App Refresh: Navigate to Settings > General > Background App Refresh. Review the list of apps allowed to refresh content in the background.
  • Disable Unnecessary Refresh: Consider disabling background refresh for apps that don’t require constant updates to conserve battery and reduce potential software conflicts.

Section 3: Expert Advice

Seek guidance from professionals to gain a deeper understanding of the issue and explore additional solutions.

Tips from Apple Support

  • Double Force Restart: Attempt a force restart twice consecutively.
  • Check Network Connection: Ensure that your iPhone has a stable cellular or Wi-Fi connection.
  • Restore from Backup: If all else fails, consider restoring your iPhone from a backup.

Recommendations from Tech Specialists

  • Test Charging Voltages: Use a voltage meter to measure the charging voltage supplied to the iPhone. A significant deviation from the expected voltage can indicate a charging system issue.
  • Magnify Charging Port: Inspect the charging port with a flashlight and magnifying glass. Look for any loose pins or bent contacts that could disrupt charging.
  • Utilize Battery Health Checker Apps: Download third-party battery health checker apps to monitor battery performance and detect potential issues not readily apparent through built-in diagnostics.

By following these comprehensive troubleshooting steps and seeking professional advice when necessary, you can effectively resolve the issue of your iPhone 12 turning off unexpectedly and restore its seamless functionality.


If you’ve tried the troubleshooting steps outlined above and your iPhone 12 continues to turn off unexpectedly, it’s highly recommended to contact Apple Support or visit an authorized repair center for further assistance. They have the necessary expertise and resources to diagnose the exact cause why your “why does my iphone 12 keep turning off” and provide the appropriate solution, ensuring your device functions optimally.

FAQs about why does my iPhone 12 keep turning off

Why does my iPhone 12 keep shutting down?

There are several reasons why your iPhone 12 might keep shutting down. These include software issues, hardware problems, or a combination of both.

Is it common for an iPhone 12 to randomly turn off?

No, it is not common for an iPhone 12 to randomly turn off. If your iPhone 12 is shutting down unexpectedly, it is likely due to a problem with the device.

What are some potential software issues that could cause my iPhone 12 to turn off?

Some potential software issues that could cause your iPhone 12 to turn off include iOS bugs, corrupted files, or incompatible apps. Updating your iPhone to the latest version of iOS, deleting any recently installed apps that you don’t need, and restarting your iPhone can help to resolve these issues.

What are some potential hardware problems that could cause my iPhone 12 to turn off?

Some potential hardware problems that could cause your iPhone 12 to turn off include a faulty battery, a damaged charging port, or a loose connection between the battery and the motherboard. If you have tried the above software troubleshooting steps and your iPhone 12 is still shutting down unexpectedly, it is likely due to a hardware problem and will need to be repaired by a qualified technician.

How can I fix my iPhone 12 if it keeps turning off?

If your iPhone 12 keeps turning off, there are several things you can try to fix the problem. These include updating your iPhone to the latest version of iOS, deleting any recently installed apps that you don’t need, restarting your iPhone, and resetting your iPhone to its factory settings. If you have tried these steps and your iPhone 12 is still shutting down unexpectedly, you should contact Apple Support or take your iPhone to an Apple Store for further assistance.

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