If you’re like me, you’ve been eagerly awaiting the release of the new iPhone 15. But what happens when your excitement turns to dismay because your brand-new iPhone 15 doesn’t turn off? It can be a frustrating experience but don’t worry, you’re not alone. In this blog post, I’ll share some strategies on why doesn’t iPhone 15 turn off and how to fix it.

I’ve been writing about technology for several years now, and I’ve seen my fair share of iPhone problems. One of the most common issues I’ve encountered is the inability to turn off the device. This can be a major inconvenience, especially if you’re trying to conserve battery life or restart your phone.

In my experience, there are a few different reasons why an iPhone 15 might not turn off. One possibility is that the power button is faulty. Another possibility is that there is a software issue that is preventing the phone from shutting down properly. In some cases, the problem may be caused by a hardware issue, such as a damaged battery or motherboard.

Why Doesn’t iPhone 15 Turn Off?

Potential Hardware Issues

If your iPhone 15 stubbornly refuses to shut down, hardware issues could be the culprit. A faulty power button is a prime suspect. This tiny but crucial component can malfunction due to debris or wear and tear. Likewise, damage to internal hardware, such as the battery or logic board, can also lead to power issues. Lastly, a physical obstruction, like a piece of debris wedged in the case, may prevent the power button from functioning correctly.

Operating System Glitches

Your iPhone 15’s operating system, iOS, plays a crucial role in its functionality. Unfortunately, even the most robust software can encounter bugs or glitches that can disrupt its performance. These glitches can sometimes manifest as an inability to turn off the device. Additionally, misbehaving apps or processes can interfere with iOS and cause power-related problems. In rare cases, a corrupted iOS installation can also be the culprit.

Battery-Related Problems

Your iPhone 15’s battery is a finite resource that requires proper care and maintenance. A weak or drained battery can obviously prevent the device from turning off. Moreover, battery damage or overcharging can lead to permanent power issues. Additionally, a faulty battery connector can disrupt the power supply to the device.

Troubleshooting Steps

Force Restart

This simple yet effective technique often resolves minor software glitches that may be preventing your iPhone 15 from turning off.

1. Simultaneously press and release the Volume Up button.
2. Simultaneously press and release the Volume Down button.
3. Hold the Side button until the Apple logo appears.

Restore to Factory Settings

If a force restart fails to resolve the issue, a factory reset may be necessary. This process erases all data from your device, so it’s essential to back up your important files beforehand.

1. Connect your iPhone 15 to your computer using an official Apple cable.
2. Open iTunes or Finder on your computer.
3. Select “Restore iPhone.”

Contact Apple Support

If the above troubleshooting steps don’t solve the problem, it’s time to seek professional help.

1. Visit the Apple Support website (https://support.apple.com).
2. Schedule a Genius Bar appointment at an Apple Store.
3. Contact Apple Support by phone (+1-800-MY-APPLE).

Additional Tips

Check for iOS updates and install them promptly. Apple regularly releases software updates that fix bugs and improve performance. Installing these updates is crucial for maintaining the smooth functioning of your iPhone 15.

Use only official Apple chargers and cables. Third-party chargers and cables may not meet Apple’s safety standards and can potentially damage your device.

Avoid exposing your iPhone 15 to extreme temperatures or water. Both extreme heat and cold can harm the battery and other internal components. Water exposure can also cause electrical damage.

Regularly clean the power button and charging port. Dirt and debris can accumulate on these ports and interfere with their functionality. Use a soft, dry brush to gently clean them.

By following these troubleshooting steps and tips, you can increase the chances of resolving the issue with your iPhone 15 not turning off. If the problem persists, don’t hesitate to contact Apple Support for further assistance.


If your iPhone 15 refuses to power down, delve into the potential causes outlined above. Whether it’s a hardware issue, an operating system glitch, or a battery-related problem, there are various troubleshooting steps you can take. Follow the recommended force restart, restore to factory settings, or contact Apple Support for further assistance. By exploring these options, you can resolve the issue and restore your iPhone 15 to its optimal functionality. If you encounter any further difficulties or have specific concerns related to “why doesn’t iPhone 15 turn off,” reach out to us for expert guidance.

FAQs about why doesn’t iPhone 15 turn off

Why won’t my iPhone 15 turn off?

Try a force restart: Press and release the Volume Up button, then the Volume Down button. Press and hold the Side button. Keep holding the Side button until the Apple logo appears.

My iPhone 15 is frozen and won’t turn off. What do I do?

You can try to force restart your iPhone by pressing and holding both the Volume Down button and the Side button at the same time. Keep holding both buttons until the Apple logo appears on the screen.

Why does my iPhone 15 keep turning back on after I turn it off?

If your iPhone 15 keeps turning back on after you turn it off, it may be because you have a setting enabled called “Auto-Power On.” This setting can be found in the Settings app under “General” > “Accessibility” > “Power Button & Touch ID.”

My iPhone 15 won’t turn off and it’s overheating. What should I do?

If your iPhone 15 won’t turn off and it’s overheating, you should turn it off immediately. You can do this by pressing and holding the Volume Down button and the Side button at the same time. Keep holding both buttons until the Apple logo appears on the screen.

Why is my iPhone 15 stuck on the Apple logo?

If your iPhone 15 is stuck on the Apple logo, it may be because there is a problem with the software. You can try to fix this by restoring your iPhone to factory settings. This will erase all of the data on your iPhone, so be sure to back up your data before you do this.

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