Frustrated with a malfunctioning camera on your iPhone 12? Discover the underlying causes and expert solutions to restore your device's photographic capabilities.

If you’re an iPhone 12 user who’s been asking yourself, “why is my camera not working?” you’re not alone. This issue has been reported by several users, and it can be frustrating to deal with. But don’t worry, there are some things you can try to fix the problem.

In this blog post, I’ll share some strategies to help you troubleshoot why your iPhone 12 camera might not be working. I’ll cover some common causes of the problem, as well as some potential solutions. I hope that by the end of this post, you’ll have a better understanding of what’s causing the issue and how to fix it.

I’ve been writing about technology for several years now, and I’ve seen my fair share of camera problems. I’ve helped countless people troubleshoot their camera issues, and I’m confident that I can help you too. So, if you’re ready, let’s get started!

Why is My Camera Not Working on iPhone 12? A Troubleshooting Guide

I. Understanding the Problem

If you’re experiencing issues with your iPhone 12 camera, understanding the symptoms and potential causes can help you diagnose the problem more accurately.

Symptoms of a Non-Working iPhone 12 Camera:

  • Black or blank screen when opening the Camera app
  • Camera app crashes or freezes
  • Blurry or out-of-focus images
  • Distorted or pixelated photos
  • Camera features not functioning (e.g., Night mode, Portrait mode)

Potential Causes of Camera Malfunctions:

  • Software glitches
  • Hardware damage
  • Conflicting apps or settings
  • Physical obstructions (e.g., dirt on the lens)

II. Basic Troubleshooting Steps

Before diving into advanced troubleshooting, try these fundamental steps to resolve common camera issues:

Restarting the iPhone:

Restarting your device can often fix software glitches. Simply hold the power button and slide to turn off. Wait a few seconds and turn it back on.

Closing and Reopening the Camera App:

Closing and reopening the Camera app can reset any temporary software malfunctions. Double-click the Home button or swipe up from the bottom of the screen to close apps, then restart the Camera app.

Ensuring the Camera Lens is Clean and Unobstructed:

Dirt or debris on the camera lens can block light and affect image quality. Use a soft cloth to gently wipe the lens and remove any obstructions.

III. Advanced Troubleshooting

If basic troubleshooting doesn’t solve the issue, consider these advanced steps:

Updating the iOS Software to the Latest Version:

Software updates often include bug fixes and improvements that can resolve camera problems. Go to Settings > General > Software Update to check for available updates.

Checking for Hardware Damage:

Inspect the iPhone for any physical damage to the camera module, such as cracks or dents. If you suspect hardware damage, seek professional repair.

Performing a Hard Reset on the iPhone:

A hard reset can restore your iPhone to its factory settings, potentially resolving software issues that may be affecting the camera. Hold the power button and either volume button simultaneously until the Apple logo appears

IV. Camera-Specific Troubleshooting


Dealing with Frozen or Crashing Camera App:

  • Close and reopen the app
  • Restart the iPhone
  • Update the iOS software
  • Check for conflicting apps

Resolving Blurry or Out-of-Focus Images:

  • Ensure the camera lens is clean
  • Adjust the focus manually by tapping on the screen
  • Activate stabilization features (Optical Image Stabilization or EIS)
  • Check for any case or screen protector that may obstruct the lens

Fixing Problems with Specific Camera Features:

  • If Night mode isn’t working, ensure it’s enabled and try using a tripod for stability
  • For Portrait mode issues, ensure the subject is within the optimal distance range
  • Check if location services are enabled for geotagging

V. Software-Related Issues

Conflicting Apps or Settings:

Certain apps or settings may interfere with the camera. Review recently installed apps or check if any camera settings need adjustment in Settings > Camera.

Camera Permissions Management:

Ensure the Camera app has access to the camera by going to Settings > Privacy > Camera.

Installing and Using Third-Party Camera Apps:

If the default Camera app is problematic, try using a reputable third-party camera app from the App Store.

VI. Hardware-Related Issues

If software troubleshooting doesn’t resolve the issue, hardware problems may be the culprit:

Physical Damage to the Camera Module:

If the camera module is cracked or damaged, professional repair is necessary.

Malfunctioning Sensors or Components:

Internal camera components, such as sensors or actuators, may malfunction due to wear or tear. Seek professional diagnosis and repair.

Liquid or Moisture Exposure:

Liquid or moisture damage can severely affect the camera. If your iPhone has been exposed to water, consult a certified technician immediately.

VII. Contacting Support

When to Seek Professional Help:

  • Persistent camera issues after trying all troubleshooting steps
  • Suspected hardware damage
  • Liquid or moisture exposure
  • Accidental drops or other forms of physical impact

Apple Support Options:

  • Visit the Apple Support website for online assistance
  • Contact Apple Support via phone or chat
  • Make an appointment at an Apple Store for in-person assistance

Authorized Repair Services:

If your iPhone is out of warranty, consider authorized repair services that use genuine Apple parts and provide reliable repairs.


Troubleshooting iPhone 12 camera issues can be frustrating, but by following the steps outlined in this article, you can identify and resolve the most common problems. Basic troubleshooting steps like restarting the phone or cleaning the lens can often fix minor issues. More advanced troubleshooting may involve updating the software or performing a hard reset. If you suspect hardware damage or more complex software issues, it’s advisable to seek professional help from Apple Support or an authorized repair service. By understanding the potential causes and applying the appropriate troubleshooting measures, you can get your iPhone 12 camera functioning normally again and capture stunning photos and videos.

FAQs about why is my camera not working iPhone 12

1. Why is my camera not working on my iPhone 12?

There are several reasons why your camera might not be working on your iPhone 12. Some of the most common causes include:

  • Software issues: A software bug or glitch can sometimes cause the camera to stop working. Updating your iPhone to the latest iOS version can often fix this problem.
  • Hardware issues: If the camera hardware is damaged, it may not work properly. This could be due to a fall, water damage, or other types of physical damage.

2. How can I fix the camera on my iPhone 12?

There are several things you can try to fix the camera on your iPhone 12. Some of the most common solutions include:

  • Restart your iPhone: This can often fix minor software issues that may be causing the camera to stop working.
  • Update your iPhone to the latest iOS version: Apple regularly releases software updates that can fix bugs and improve the performance of your iPhone. Updating to the latest iOS version can often fix camera problems.
  • Reset your iPhone: This will erase all of the data on your iPhone, so be sure to back up your data before you do this. Resetting your iPhone can often fix software issues that may be causing the camera to stop working.

3. What should I do if I can’t fix the camera on my iPhone 12?

If you’ve tried all of the above solutions and you still can’t fix the camera on your iPhone 12, you may need to contact Apple for support. Apple may be able to repair or replace your iPhone if the camera is defective.

4. How can I prevent the camera on my iPhone 12 from breaking?

There are several things you can do to prevent the camera on your iPhone 12 from breaking. Some of the most common tips include:

  • Avoid dropping your iPhone: Dropping your iPhone can damage the camera hardware.
  • Avoid getting your iPhone wet: Water damage can damage the camera hardware.
  • Use a case to protect your iPhone: A case can help to protect your iPhone from damage if you drop it.

5. What are some of the common problems with the camera on the iPhone 12?

Some of the common problems with the camera on the iPhone 12 include:

  • Camera freezing: The camera may freeze or crash when you try to use it.
  • Camera not focusing: The camera may not be able to focus on objects when you try to take a picture.
  • Camera taking blurry pictures: The pictures you take with the camera may be blurry or out of focus.

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