Unlock the Reasons Behind Face ID Failure on Your iPhone 12! Discover the causes and find effective solutions to get your facial recognition up and running again.

Why is my face Id not working on my iPhone 12? I recently encountered this issue with my own device, and after troubleshooting the problem, I realized that there are several common reasons why this may occur. In this blog article, I will share some strategies that you can try to resolve this issue on your iPhone 12.

Before we delve into the solutions, it’s important to ensure that your iPhone 12 is running the latest iOS version. Software updates often include bug fixes and performance improvements that may address the Face ID issue.

I have been writing for several years, and I have a passion for technology. I enjoy sharing my knowledge and expertise with others, and I am always looking for ways to help people solve their problems. I hope that this blog article will be helpful to anyone who is experiencing issues with Face ID on their iPhone 12.

Why is My Face ID Not Working on My iPhone 12?

Basic Checks

For seamless Face ID functionality on your iPhone 12, you need to have the latest iOS version downloaded. You can verify this by accessing Settings > General > Software Update. Ensure that Face ID is enabled by visiting Settings > Face ID & Passcode. Check the TrueDepth camera is unobstructed by accessories, screen protectors, or debris. You can gently clean the TrueDepth camera lens with a lint-free cloth.

Software Issues

If your iPhone 12’s Face ID is behaving erratically, a simple reboot may rectify the issue. To initiate a reboot, press and release the Volume Up button, followed by the Volume Down button. Lastly, press and hold the Power button until the Apple logo appears. Resetting Face ID can also resolve any glitches. Go to Settings > Face ID & Passcode > Reset Face ID to begin the process. If the aforementioned steps fail to alleviate the problem, consider resetting all settings. Navigate to Settings > General > Reset > Reset All Settings.

Hardware Issues

If you suspect hardware issues may be impeding Face ID’s functionality, carefully inspect your iPhone 12 for any discernible damage to the TrueDepth camera or display assembly. If you detect any physical alterations, it is advisable to seek professional assistance. You can utilize Apple Diagnostics to identify potential hardware problems. To access Apple Diagnostics, you can reach out to Apple Support or visit an Apple Store. If none of these solutions restore Face ID’s functionality, contacting Apple Support is the most prudent course of action. They can provide expert troubleshooting guidance or arrange repairs as necessary.

Other Checks

It’s essential to verify that the person attempting to use Face ID is the same individual who enrolled it. Face ID may experience difficulties in dim lighting conditions. Therefore, you should ensure the display brightness is adequate. Eliminate any reflective surfaces or bright light sources in the background to optimize Face ID’s performance. To enhance the effectiveness of Face ID, enable Reduce Transparency mode by going to Settings > Accessibility > Display & Text Size. If the Attention Aware Features option is activated, disable it by going to Settings > Face ID & Passcode > Attention Aware Features.


If you’re experiencing issues with Face ID on your iPhone 12, there are several troubleshooting steps you can take to resolve them. By following the outlined steps, you can narrow down the cause and determine if the problem is related to software glitches, hardware damage, or other factors. If the issue persists after completing these troubleshooting steps, don’t hesitate to contact Apple Support for further assistance or arrange a repair if necessary. Remember to follow the recommendations in this guide to keep your Face ID functioning smoothly and securely on your iPhone 12.

FAQs about why is my face id not working on my iphone 12

Why is my Face ID not working with my iPhone 12?

There could be several reasons why your Face ID is not working on your iPhone 12. Some of the most common include:

  • The front-facing camera is obscured.
  • Your face is not recognized.
  • The Face ID settings are not configured correctly.
  • There is a problem with the TrueDepth camera system.

How do I fix my Face ID on my iPhone 12?

There are a few things you can try to fix your Face ID if it is not working on your iPhone 12:

  • Make sure that the front-facing camera is not obscured by anything.
  • Clean the front-facing camera with a soft cloth.
  • Reset your Face ID settings.
  • Update your iPhone to the latest version of iOS.
  • Contact Apple Support if the problem persists.

Why is my Face ID not recognizing me?

There are a few reasons why your Face ID may not be recognizing you. Some of the most common include:

  • Your appearance has changed significantly since you set up Face ID.
  • You are wearing a mask or other遮挡物.
  • The lighting conditions are poor.
  • There is a problem with the TrueDepth camera system.

How do I reset my Face ID settings?

To reset your Face ID settings, follow these steps:

  1. Go to Settings > Face ID & Passcode.
  2. Tap Reset Face ID.
  3. Follow the onscreen instructions to set up Face ID again.

How do I contact Apple Support?

You can contact Apple Support by phone, email, or chat. To find the best way to contact Apple Support in your region, visit the Apple Support website.

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