Unlock the mystery behind your unresponsive iPhone 12 screen. Discover the top reasons why your touch inputs are ignored and learn expert solutions to regain seamless control over your device.

If you’re like me, your iPhone is your lifeline. You use it for everything from staying connected with friends and family to managing your finances and getting work done. So when your iPhone 12 screen stops responding to your touch, it can be a major inconvenience.

In this blog post, I’ll share some of the most common reasons why iPhone 12 screens stop responding to touch and what you can do to fix the problem. I’ve been writing about technology for several years, and I’ve seen it all when it comes to iPhone screen issues. So if you’re having trouble with your iPhone 12 screen, I’m confident that I can help you get it working again.

I know how frustrating it can be when your iPhone 12 screen stops responding to your touch. I’ve been there, and it’s not fun. But I’m here to tell you that there is hope. In most cases, you can fix the problem yourself with a few simple steps. So don’t give up on your iPhone 12 just yet. Read on and I’ll help you get it working again in no time.

Why Is My iPhone 12 Screen Not Responding to My Touch?

Experiencing an unresponsive iPhone 12 screen can be frustrating. Understanding the potential causes and troubleshooting solutions is crucial. This comprehensive guide will guide you through the diagnostic and repair process to restore your device’s touch functionality.

I. Initial Diagnostics

Confirm the issue: Attempt multiple taps and swipes to verify the unresponsive screen.

Clean the screen: Use a lint-free cloth to remove any dirt or debris that may obstruct touch.

Remove screen protectors or cases: Protective accessories can sometimes interfere with touch sensitivity. Remove them and test the screen’s responsiveness.

Restart the iPhone: Pressing and holding the Side and Volume buttons simultaneously, followed by sliding the power-off slider, will restart your device. This often resolves minor software glitches.

II. Software Troubleshooting

Update iOS: Installing the latest iOS version can address software bugs that could affect touch functionality.

Force-close unresponsive apps: Swipe up from the bottom of the screen, pause, and then swipe left or right to force-close malfunctioning apps.

Reset all settings: Navigate to Settings > General > Reset > Reset All Settings to restore default device settings. This action does not erase personal data.

Restore the iPhone from a backup: Connect your iPhone to a computer and launch iTunes. Select the iPhone icon, click Restore iPhone, and choose a previous backup to restore from. This process reinstalls iOS and overwrites existing data.

III. Hardware Troubleshooting

Examine the screen for damage: Check for any visible cracks or scratches that may impair touch sensitivity.

Test different orientations: Try using the iPhone in various positions, such as portrait and landscape, to determine if orientation affects touch responsiveness.

Inspect the Lightning port and charging cable: Debris or damage in the charging port can interfere with touch functionality. Ensure it is clean and undamaged.

Contact Apple Support: If hardware issues persist, contact Apple Support for professional repair or replacement options.

IV. Troubleshooting Unusual Situations

Cold weather: Cold temperatures can reduce touch sensitivity. Warm up the iPhone before use to improve responsiveness.

Wet conditions: Moisture can disrupt touch functionality. Thoroughly dry the iPhone before attempting to use it.

Electrostatic discharge (ESD): Discharge static buildup by touching a grounded object before using the iPhone.

Magnetic interference: Move the iPhone away from potential magnetic sources, such as magnets or magnetic chargers, as they can interfere with touch functionality.

V. Additional Considerations

Screen protectors: Ensure installed screen protectors are not obstructing touch sensitivity.

Persistence of issue: If the unresponsive screen issue persists after applying all troubleshooting steps, contact Apple Support for further assistance.

Remember, troubleshooting a non-responsive iPhone 12 screen can require patience and thorough investigation. By following these steps, you can diagnose and resolve the issue, restoring your device’s touch functionality.


If you’re experiencing issues with your iPhone 12 screen not responding to touch, you can troubleshoot the problem using the steps outlined in this guide. If the issue persists despite following the troubleshooting steps, it’s recommended to seek further assistance from Apple Support. By addressing the potential causes of the problem, you can restore the functionality of your iPhone 12 screen and enjoy a seamless user experience.

FAQs about why is my iPhone 12 screen not responding to my touch

Is my iPhone 12 screen broken?

This is the first thing you should check. If your screen is cracked or damaged, it may not be able to register your touches correctly. If your screen is broken, you should replace it.

Is my iPhone 12 software up to date?

If your iPhone 12’s software is not up to date, it may be experiencing bugs that are causing the screen to not respond to your touches. You can update your iPhone’s software by going to Settings > General > Software Update.

Is there a screen protector on my iPhone 12?

If you have a screen protector on your iPhone 12, it may be causing the screen to not respond to your touches. Try removing the screen protector and see if that fixes the problem.

Is my iPhone 12 case too tight?

If your iPhone 12 case is too tight, it may be putting pressure on the screen and causing it to not respond to your touches. Try removing the case and see if that fixes the problem.

Is there a physical obstruction on the screen?

If there is a physical obstruction on the screen, such as a piece of dirt or dust, it may be causing the screen to not respond to your touches. Try cleaning the screen with a soft cloth and see if that fixes the problem.

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